Your privacy

Privacy, in plain language.

What RGN keeps, how sharing works, and where you can review your choices. Start with the essentials, then read the detail below.

Content reviewed · Dates & earlier wording

Private to begin with

Your personal records stay private. New accounts start with Private as their Journey audience.

Sharing is a choice

Publishing a Run Card, appearing in Explore and choosing whole-journal Journey visibility are separate choices.

Review and take a copy

Manage your information and download your data from Account. Shared service records have separate closure rules.

Find a section

Who looks after your information

Runners Gateway Network is operated by Avallach Technology (ABN 37 177 187 798).

For privacy questions, access or correction requests, or a complaint, email hello@runnersgateway.com. This opens your own email service; RGN does not collect the message through a web form.

What we keep and why

You can browse public pages and play the Weekly Quiz without providing a name or creating an account. Ordinary technical request information may still be processed to deliver and protect the service.

If you join or use member features, the information we handle can include:

  • Membership: your verified email, display name, confirmation that you are 18 or over, membership dates and the Terms and Privacy versions presented when you joined.
  • Your Run Card: optional profile and coaching descriptions, interests, broad location, external links, photo, publication state and separate Explore visibility choices.
  • Your records: Training plans, schedules, goals, sessions, notes and saved activity links; Monthly Focus enrolments, responses and retained attachments; Pathway enrolment, reading progress and completion history; saved Quiz responses, clue stages, points and results.
  • Your connections and Journey: Following, friendship requests and relationships, entries and audiences, comments, Encouragement, blocks, submitted reports and relevant notice choices.
  • Service and safety: limited request, security, support and moderation information needed to operate the service and investigate faults or misuse.

We use this information to provide the features you choose, secure and recover your account, save your progress, apply sharing choices, provide exports and account controls, respond to support requests, protect people and meet applicable legal obligations.

Your email and password belong to your shared Runners Gateway sign-in. Changing them through RGN also changes sign-in for other Runners Gateway services using that identity. RGN membership and its public profile remain separate from those services.

Your Run Card and Explore

Adding a handle or completing a Run Card does not publish it. If you choose to publish, your name, handle and completed public profile fields, including photo, broad location, coaching description and links, become visible to anyone at that address and may be indexed by search engines. Your email, account details and private Quiz history are not part of the public profile.

Explore is available to active members. Your profile and discovery details appear there only while your profile is published and you have separately chosen to share those details with all RGN members. Earlier closed-preview consent does not grant this wider permission. Fictional demo profiles are labelled.

Leaving Explore does not unpublish your direct profile. Unpublishing removes Explore visibility, and republishing requires a fresh Explore choice. Your saved discovery preferences remain private when you leave Explore.

Your display name may also appear alongside Journey entries and interactions where their audience allows. Keeping your Run Card unpublished does not make a separately shared Journey entry private.

Profile links to parkrun, Strava, Garmin, Runs of the World or a website are not account connections or verified activity. RGN does not import or fetch previews of those profile links. Following an external link sends ordinary browser request information to that service, which applies its own privacy practices.

Review your Run Card and visibility

Journey audiences and connections

Your Journey is Private until you choose its visibility. Private, mutually accepted Friends, signed-in Members or Public applies to your existing and future journal entries, their details and Home appearances. Earlier owner-only check-ins stay owner-only.

An eligible Training completion, Monthly Focus check-in, saved Quiz or Pathway milestone can add an entry automatically. New Training cards show controlled activity and planned-workout facts, without maps, activity links or private notes. Other source notes, reflections, Quiz answers and scores remain private. Earlier entries keep only the information already selected for them; RGN does not enrich historic activity.

You can add your own words or remove an entry. People with access can offer Encouragement, and signed-in members can comment. A comment keeps the audience that applied when it was posted as its widest reach; widening your Journey later cannot silently broaden someone else’s comment.

Following is one-way and does not create a friendship or grant access to restricted entries. Friends access requires mutual acceptance. Entry and interaction access ends when an audience no longer permits it, a friendship ends, either person blocks the other, content is removed or an account enters closure.

Comment authors can find and remove their own comments after losing entry access without receiving the entry again. Reports are confidential; authors and Community stewards do not receive reporter identity. Authorised safety reviewers can hide reported content.

Public entries may be copied or indexed. RGN cannot recall copies made while content was public. External sharing services apply their own privacy practices.

Review your Journey

Training records and shared links

Your personal plans, progress and notes are private unless you deliberately share selected information. A public plan template is separate from your personal copy. Describing yourself as a coach does not give you access to another member’s private records.

New personal sharing links and changes to their selected information are unavailable. Previously issued plan and session links keep their existing information, access and expiry. Anyone with an active link can view the information already included in it.

Previously issued links are separate from your Journey. Stopping a session link does not edit your journal; removing a journal entry does not stop an independent link. You can stop an existing link through Previously shared links. Integrated session links are withdrawn when their source is undone or deleted, or RGN membership closes. Retained legacy plan links have their own controls and are not automatically revoked by closure.

Previously selected maps on issued links use their existing checked provider image and link preview. New map selections for personal sharing are unavailable. Automatic new Training journal cards remain map-free. RGN does not connect a provider account. Provider requests and opening external links involve that provider’s privacy practices. External messaging services may keep previews already fetched after a link stops working.

The Training continuity notice explains the existing shared records, activity previews, exports and closure boundary.

Monthly Focus and Pathway

Monthly Focus keeps your enrolment, saved responses and progress. Reflections and retained historical activity links or map attachments stay private to their owner. The related Journey milestone is separate and follows your Journey visibility.

Pathway keeps member enrolment, lesson progress and completion history so you can return to your reading. A completion milestone does not publish the detail of your reading history.

Some enrolment, lesson-progress, Monthly Focus and Training records are shared with established Runners Gateway services for continuity. Joining RGN does not automatically import or publish another service’s profile. The retention section below explains what remains when RGN membership closes.

The Weekly Quiz

You can play, receive a result, review the answers, retake and share the quiz without joining. With JavaScript available, play and scoring stay in your browser tab. Session storage supports an ordinary refresh in that tab.

Without JavaScript, each form sends the current attempt and choice to RGN to calculate the next question or result. That fallback does not save a Quiz history record or put answers in links, application logs, analytics or server caches.

With JavaScript available, after the full result appears, RGN saves the first result for an active signed-in member. Other visitors can choose Save this result. RGN validates and recalculates the score. One result is kept per edition; replacing it requires confirmation.

Saved results stay private. Sharing sends a Quiz invitation and edition link without your score, questions or answers. The service you select for sharing applies its own privacy terms.

Essential browser storage

RGN uses the storage and cookies needed to provide the service you ask for:

  • A notice acknowledgement stores only the notice version and an expiry, for no more than 90 days. It has no name, account identifier or visit history.
  • Quiz session storage keeps the current edition’s progress and result in the same tab, normally until that browsing session ends.
  • Essential authentication cookies keep sign-in secure and allow the session to refresh. A host-only member Quiz-history hint contains no name, email or result; saving still requires active signed-in membership.

If notice storage is blocked, you can dismiss the notice for the current page. If Quiz session storage is blocked, you can play but a refresh cannot restore progress. Authentication cookies are needed for private member pages.

Service providers and location

RGN uses Vercel to deliver the website, Supabase for shared authentication and data storage, and an email delivery service for verification, recovery and account-change messages. These providers process information needed for their role in the service.

RGN and its providers may process or store information in Australia and other countries. Privacy and security protections may differ. We choose and configure providers with the aim of protecting your information throughout that processing.

External websites and sharing destinations are separate services. Their own privacy practices apply when you use them.

Retention, security and closing RGN

RGN keeps member details and saved records to provide your active membership and the features you use. Unpublishing stops RGN serving your public profile and photo, but cannot recall copies already saved or indexed elsewhere.

Closing RGN removes public profile and Explore access and deletes RGN membership details, profile and photo, private RGN Quiz history, Journey identity and owned content, and RGN Pathway completion-history records under the account lifecycle. Blocks and participation identity are removed; reporter and moderator links are removed without an identity snapshot. A previously public handle remains only as a non-attributed reserved name to prevent reuse for impersonation.

RGN confirms closure only after the private photo is confirmed absent. If deletion cannot be confirmed, membership remains locked in a retryable closure state and is not reported closed.

Closing RGN does not close your shared Runners Gateway sign-in or erase shared service records. Existing Pathway enrolments and lesson progress, Monthly Focus enrolments and check-ins, and Training plans, sessions, share records, access grant and linked waitlist record remain for established shared services. Contact us for help with those records or shared-identity deletion.

Hosting, authentication, email and security systems may retain limited operational records for delivery, fraud prevention, fault investigation and legal obligations. These can include IP address, request time, requested page, browser details, delivery status and security signals. RGN does not put passwords, access tokens or Quiz answers in application logs.

We use access controls, secure transport, private routes and data-access rules. No online service can promise absolute security. Use a strong, unique password and contact us if you believe your account is at risk.

Access, export, correction and complaints

Use Account to review your membership and sign-in details, download your data or request RGN membership closure. Use My Run Card and Journey to review the information and audiences you choose.

Your password-confirmed export includes RGN membership, profile and photo, discovery and Following, Journey and relevant participation records, submitted report categories and blocks, private Quiz history, Monthly Focus records, Pathway enrolment and progress, and owner Training records. It excludes another person’s private information, moderator-confidential information and unrelated data held by other services.

You can clear this site’s storage through your browser settings. For access, correction, export, closure or a privacy complaint, email hello@runnersgateway.com. Provide enough detail for us to understand the request. We may need to confirm your identity before changing or releasing private information. We will review complaints carefully and explain the outcome.

No advertising or cross-site tracking

RGN does not use advertising cookies, cross-site tracking, identity-based measurement or profiling. We do not sell personal information. Essential storage is not used to build a history of pages you visit or follow you across other websites.

Earlier Community participation

The earlier Runners Gateway Community experience is paused. Its retained participation and notice records still form part of the relevant export and closure controls. Its older notice below describes that earlier experience; it is not an invitation to join an active Community.

Journey visibility and connections are managed through Journey and Explore. New personal external sharing is unavailable. An optional Facebook group is a separate service. RGN does not import, embed or automatically post Facebook activity.

Dates & earlier wording

New membership activation records that the membership Privacy notice dated 25 August 2026 was presented. Your account keeps the version shown when you joined. The current notice above was reviewed on 21 October 2026 and describes the service now; it does not change that stored membership-version record. The membership notice and dated clarifications remain below.

The retained notices include the Journey clarification of 3 October 2026, Explore clarification of 12 September 2026, Community clarification of 10 September 2026 and previous Explore preview notice of 27 August 2026. The Community and closed-preview descriptions are historical; they do not mean those experiences are available now.

Read the membership Privacy notice dated 25 August 2026 and dated clarifications

Supplemental clarification · 3 October 2026

Your Journey and its audiences

Journey is your chronological record across RGN. New accounts begin with Private as the audience for future entries. You can choose Private, mutually accepted Friends, signed-in Members or Public for each entry, and change the default for future entries without changing earlier ones.

Completing an eligible Training session, Monthly Focus check-in, saved Quiz or Pathway milestone can add a minimal Journey entry using the future audience you chose. RGN does not copy source notes, reflection text, maps, activity links, Quiz answers or scores into that entry. Historic activity is not made public or added as new public content.

People with access to an entry can offer Encouragement and signed-in members can comment. A comment keeps the entry audience that applied when it was posted as its widest reach. A later entry change can narrow comment access but cannot silently broaden it. Comment authors can find and remove their own comments even after entry access ends, without receiving the entry content again.

Entry and interaction access ends immediately when an audience no longer permits it, a friendship ends, either member blocks the other, content is removed or an account enters closure. Reports are confidential and authorised safety reviewers can hide reported content.

Journey, friendship choices, comments, Encouragement, blocks and issued Training links are included in the relevant account controls and export. Legacy private check-ins and their map attachments remain private to their owner. Closing membership removes Journey identity and owned content under the account lifecycle.

Supplemental clarification · 10 September 2026

Deliberate Community participation

This separately dated clarification explains the first Runners Gateway Community without replacing the membership Privacy notice or recording a new Privacy acceptance. Joining requires a separate Community participation notice.

The Journey clarification above now governs new milestone sharing. Earlier Community records keep their recorded audience. Quiz scores and answers, Training plans, private notes, activity links and maps, Monthly Focus reflections and Pathway progress detail are not included in automatic Journey milestones.

Members can see finite activity allowed by each entry, offer or remove one Encouragement, comment, block another member and submit a confidential category-only report. Authors and Community stewards do not receive reporter identity. A scoped moderator may hide reported content and a minimum audit record is retained.

Leaving withdraws your active Community cards and Encouragements. Account export includes your membership, publications, Encouragement given, notice acceptance and your existing reports and blocks. Closing membership removes your Community membership and participation identity under the account lifecycle.

The Facebook group link opens an external service. RGN does not import, embed or automatically post Facebook activity. Facebook receives the ordinary information your browser sends when you follow the link and applies its own privacy practices.

Supplemental clarification · 12 September 2026

Your details in Explore

Explore is available to active RGN members. Demo profiles and activity remain clearly labelled.

Your genuine profile and discovery details appear in Explore only while your profile is published and you have explicitly chosen to share them with all RGN members. An earlier choice for the smaller preview does not grant this permission. Review your profile and choose visibility in My Run Card.

Discovery choices stay separate from your direct public profile. They remain private when you leave Explore, are included in your account export and are deleted when you close membership. Unpublishing removes Explore visibility; publishing again requires a fresh choice.

This clarification does not replace the accepted membership Privacy notice or record a new acceptance.

Previous Explore clarification · 27 August 2026

Supplemental clarification · 27 August 2026

How the closed Explore preview uses discovery details

This separately dated clarification explains how the accepted 25 August 2026 Privacy notice applies to the closed Explore preview. It does not replace that notice or record a new acceptance.

An eligible member may add optional discovery choices about activities, experience, goals and distance interests, then make a separate choice about appearing in Explore. A real member appears only while their profile is published, they have pilot access and they have chosen Explore visibility. Discovery choices are not added to the direct public profile or exposed anonymously.

RGN uses those choices only to save and show the member's closed-preview discovery state. They remain with the member's private profile while membership is active, are included in the member's export and are deleted on membership closure. Leaving Explore, unpublishing or losing pilot access removes the relevant Explore visibility.

Fictional demo profiles are clearly labelled inside the authorised preview. They are unavailable through public profile, photo and indexing routes.

01

Who is responsible

Runners Gateway Network is operated by Gary Robert Wilmot, a sole trader trading as Avallach Technology (ABN 37 177 187 798).

If you have a privacy question or complaint, email hello@runnersgateway.com. Using that link opens your own email service. RGN does not collect the message through a web form.

02

Information we handle

You do not provide identity information simply by browsing the public website or playing the Quiz. If you join RGN, we handle the minimum information needed for your membership:

  • your verified email address and private display name;
  • confirmation that you are at least 18 and the versions of the Terms and Privacy notice presented when you joined;
  • membership identifiers and dates needed to create, maintain and close your RGN membership;
  • any optional profile details you add, including your handle, introduction, broad running or walking context and selected external links;
  • an optional profile photo, stored in a private bucket as one optimised image after its source metadata is removed;
  • any Quiz results saved to your private history, including the edition, completion and save dates, final responses, clue stages, points and total score; and
  • limited technical and security information needed to deliver the service, prevent abuse and resolve faults.

Creating a profile or choosing a handle does not make it public. If you deliberately publish, your display name, handle and every completed profile field, including broad location, photo and links, become visible to anyone at the public address and may appear in search engines. Your email address, account details and saved Quiz history are never part of the public profile.

03

Why we use it

We use this information only where it is needed to:

  • create and secure your Runners Gateway identity;
  • verify your email address and help you recover access;
  • activate and manage your private RGN membership;
  • save, show, publish, unpublish and export your profile;
  • process, show, replace or remove your profile photo;
  • save and export your private Quiz history;
  • respond when you contact us for help;
  • protect RGN from misuse and investigate service faults; and
  • meet legal obligations that apply to the service.

Your email address and password are used for your shared Runners Gateway identity. Changing them through RGN also changes how you sign in to other Runners Gateway services that use that identity. Joining RGN does not automatically import a profile or content from another Runners Gateway service.

RGN does not connect to, import from or verify parkrun, Strava, Garmin, Runs of the World or a general website you add. We do not fetch or preview those links. If you deliberately follow one, that provider receives the ordinary information your browser sends when opening a website and applies its own privacy terms.

04

The Weekly Running Quiz

No account is required to play the Quiz, receive and review your result, retake it or share it. With JavaScript available, answers and scoring stay in the current browser tab while you play.

Without JavaScript, each form submission sends your current attempt and choice to RGN to work out the next question or result. RGN returns that progress to your tab without saving the answers or result. This fallback does not create a Quiz history record or put your answers in links, application logs, analytics or server caches. This explanation was added on 12 September 2026.

With JavaScript available, after the full result appears, RGN saves the first result for an active signed-in member. Other visitors can choose Save this result. RGN validates the completed attempt and recalculates the score before saving. One result can be kept for each edition, and a later result replaces it only after you confirm. Saved results are personal records for enjoyment and are not independently verified competition results.

Sharing is optional. The sharing tools send a Quiz invitation and edition link without your score, questions or answers. The app or service you choose for sharing applies its own privacy terms.

05

Essential browser storage

RGN uses only the browser storage and cookies needed to provide the service you ask for.

  • A small notice acknowledgement records this notice version and an expiry time so the same notice is not shown on every visit. It expires no later than 90 days after it is saved and contains no name, account identifier or visit history.
  • With JavaScript available, the Quiz uses session storage for the current edition's progress and result. This supports an ordinary refresh in the same tab. It is normally removed when that tab's browsing session ends.
  • If you sign in, essential authentication cookies keep the session secure and allow it to be refreshed. RGN keeps these cookies on the RGN host and does not use them for advertising or cross-site tracking.
  • After you activate RGN, a small host-only cookie remembers that your private Quiz history is available. It contains no name, email address or Quiz result. Every save still requires your signed-in membership.

If notice storage is blocked, you can still dismiss the notice for the current page. If Quiz session storage is blocked, you can still play, but a refresh cannot restore progress. Essential authentication cookies are required to sign in and use private member pages.

06

Service providers and location

RGN uses Vercel to deliver the website, Supabase for shared authentication and RGN data storage, and an email delivery service for verification, recovery and account-change messages. These providers process only the information needed for their part of the service.

RGN and its providers may process or store information in Australia and other countries. Privacy and security protections may differ between countries. We choose and configure providers with the aim of protecting your information throughout that processing.

07

Retention and security

RGN keeps your private member details, optional profile and saved Quiz history while your RGN membership is active. Unpublishing stops RGN from serving the public page and photo, but RGN cannot recall copies already saved or indexed by other people or services. Closing your RGN membership removes public access immediately and deletes those RGN details, the profile, photo and Quiz results. A handle that was public is retained only as a non-attributed reserved string so it cannot be reused for impersonation. RGN confirms closure only after the private photo is confirmed absent. If deletion cannot yet be confirmed, the membership remains in a locked, retryable closure state and is not described as closed. It does not delete your shared Runners Gateway login or information held by another Runners Gateway service.

Hosting, authentication, email and security systems may retain limited operational records for service delivery, fraud prevention, fault investigation and legal obligations. These can include an IP address, request time, requested page, browser details, delivery status and security signals. RGN does not put passwords, access tokens or Quiz answers into application logs.

We use access controls, private member routes, secure transport and data access rules to protect member information. No online service can promise absolute security, so please use a strong, unique password and contact us if you believe your account is at risk.

08

Your choices

  • Use every public Quiz feature without joining RGN.
  • Review and change your display name, profile, email address or password, and publish or unpublish your complete profile.
  • Download an export of your RGN membership details, profile, publication state, a copy of your profile photo itself, saved Quiz history and your owner-side Community participation. This does not include information held by another Runners Gateway service.
  • Close your RGN membership and delete its member details, profile and photo, and Quiz history while retaining the shared Runners Gateway login and only a non-attributed reservation for a previously public handle.
  • Clear this site's browser storage using your browser settings.
  • Email hello@runnersgateway.com to ask for access, correction, help with an export or closure, or to make a privacy complaint.

Please provide enough detail for us to understand your request. We may need to confirm your identity before changing or releasing private account information. We will review privacy complaints carefully and explain the outcome.

09

No tracking or advertising

RGN does not use advertising cookies, cross-site tracking, identity-based measurement or profiling. We do not sell personal information. Essential storage is not used to build a record of the pages you visit or to follow you across other websites.

For the existing shared Training records, also see the separately dated Training continuity notice.

Something you’d like to ask?

Email hello@runnersgateway.com. We’ll help you understand your choices.

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